Frequently Asked Questions


Is it safe to use Innobello DreamCurl™ Cordless Hair Curler?

Our curler is specifically designed to be gentle and safe for everyone!

Unlike the curling irons that stuck and even burn your hair, Innobello DreamCurl Cordless Hair Curler has the smart sensor chip, which will automatically suspend the curler when the hair is placed too much or incorrectly.

How can I use it?

You need to charge it before using it. It takes about 3.5 hours to fully charge and it can work up to 45 minutes so that you can style your hair however you want. 

Can I create any type of curls with this? Beach waves or tight ones?

Yes! Innobello DreamCurl™ Cordless Hair Curler has advanced time and heat control. It has 6 gears for both heat and time settings so that you can create the perfect curl for you.


My hair is really thick. Will this work for my hair too?

Yes! It works for any hair types - thin, thick, short or long. 

Ordering and delivery

When will my order arrive?

Our current processing time is 2 to 5 business days on all orders. After the order dispatch, shipping might take approximately 15-20 business days depending on your country or region. Most customers receive their order faster than expected, but delays are possible.

How do I cancel my order?

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

How much is shipping?

We offer free worldwide shipping. 

Do you have a refund policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused,  and in its original packaging. You’ll also need the emailed receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.